Irctc Refund Not Received
write to IRCTC about not receiving a refund; you can follow these steps:
- Begin by addressing the customer service department of IRCTC in your letter or email.
- Provide your PNR number, train number, journey date, and ticket cost to help them identify your transaction.
- Explain that you have not received your refund despite submitting a request, and mention the date you requested it.
- Remind them of the IRCTC refund policy and the period within which refunds are supposed to be processed.
- Please attach a copy of your ticket and the refund request details for their reference.
- Request an update on the status of your refund and when you can expect to receive it.
- Close your letter with a polite tone and thank them for their assistance.
Remember to be clear and concise in your letter, and include all relevant details to help the customer service representative resolve your issue as quickly as possible.
TEMPLATE
[Your Name]
[Your Address]
[City, State ZIP Code]
[Your Email Address]
[Date]
[IRCTC Customer Service]
[Indian Railways]
[New Delhi, India]
Subject: Refund not received for canceled train ticket
Dear Sir/Madam,
I have not yet received my refund for the canceled train ticket I booked through the IRCTC website. The details of my passport are as follows:
- PNR Number: [insert PNR number]
- Train Number: [insert train number]
- Journey Date: [insert journey date]
- Ticket Cost: [insert ticket cost]
I had to cancel my journey due to unforeseen circumstances, and I followed the standard refund process through the IRCTC website on [insert refund request date]. Despite submitting the refund request, I am still waiting for your confirmation or refund.
I want to draw your attention to the IRCTC refund policy, which states that refunds for canceled train tickets will be processed within a certain period. I have been waiting for my refund for [insert number of days/weeks/months] now, and I would appreciate you providing me with an update on the status of my refund and when I can expect to receive it.
I am sharing a copy of my ticket and the refund request details for your reference.
I hope that this issue can be resolved quickly and efficiently. Thank you for your assistance in this matter.
Sincerely,
[Your Name]
